We have the answers!
Find the most frequently asked questions on our product.
How long will the cup last with my hot drink?
How long will the cup last with my hot drink?
The cups are designed to last several hours with a hot drink, provided you don't handle them too roughly. It is a biscuit after all, but a surprisingly strong one!
What do they taste like?
What do they taste like?
We think they taste like a vanilla biscuit (wine biscuit) but other people have told us they also think it tastes like a fortune cookie.
Will the cup change the flavour of my coffee?
Will the cup change the flavour of my coffee?
For the coffee connoisseurs out there, the cups are flavoured. Vanilla is the most versatile flavour to compliment white coffees, and most people prefer chocolate cups for black coffee. All flavours are a great choice for desserts!
How long do the cups stay fresh?
How long do the cups stay fresh?
The compostable bags aren't completely airtight (they wouldn't compost if they were). So when you receive your cups, we recommend storing them sealed in an airtight container to prolong their life. After opening the individual bag, treat the cup as you would a normal biscuit - the sooner you eat it, the fresher it will be.
What diets do they cater for?
What diets do they cater for?
The cups are all vegan/plant-based. The recipe is dairy-free, egg-free and nut-free. Please note, due to the manufacturing facility, the cups may contain traces of: milk, egg, peanuts, tree nuts, fish and sesame seeds. We are currently working on a gluten-free cup.
Which countries do you ship to?
Which countries do you ship to?
New Zealand, Australia, Canada, UK, Europe.
What is your packaging made from?
What is your packaging made from?
Our bags aren't plastic - they are a wood pulp alternative and are 100% home compostable! (Certified to meet International Compost Standards). We know a lot of commercially compostable waste never sees a compost bin and just ends up in landfill, so it's important to us that our packaging is home compostable. The cardboard boxes that the cups are shipped in are also home compostable and designed and made here in New Zealand. Just remove the labels, and you're good to go.